Privacy Policy

Welcome to The Lily Club website, located at www.thelilyclub.co.za (“Website”). Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our Website.

By using this Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our Website.

1. Information We Collect

We may collect personal and non-personal information when you use our Website:

1.1 Personal Information:

  • Name, email address, phone number, and any other details you provide via forms or email correspondence.
  • Payment information when subscribing to our services.

1.2 Non-Personal Information:

  • Browser type, device information, IP address, and browsing patterns via cookies or analytics tools.

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our services.
  • Process payments and manage subscriptions.
  • Respond to inquiries and provide customer support.
  • Send updates, promotional offers, and event notifications (with your consent).
  • Ensure the security and functionality of the Website.

3. Sharing Your Information

We value your privacy and do not sell your personal information. However, we may share your data:

  • With trusted service providers who assist in operating our Website (e.g., payment processors, hosting providers).
  • To comply with legal obligations or protect our rights.

All third-party service providers are bound by confidentiality obligations and are only permitted to use your information for the services they provide to us.

4. Data Security

We implement robust security measures to protect your personal information from unauthorised access, disclosure, or loss. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and gather analytics data. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Website.

6. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
  • Lodge a complaint with the Information Regulator (South Africa) if you believe your data is being processed unlawfully.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing personal information.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Please review this page periodically for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: Info@suzette.net.za
Website: www.thelilyclub.co.za